Here are the answers to the questions we are frequently asked. We hope they fit your needs and look forward to hearing from you!

How do I know my data will be kept safe and confidential?2016-11-13T20:18:25+00:00

We are Boeing

DPD compliant which contains strict guide lines for keeping data and intellectual property safe and confidential.
What machining facilities do you have?2014-08-10T03:14:51+00:00

We don’t have machine tools. We are contract CNC programmers only.

Can you program for my particular machine tool?2014-08-10T03:15:41+00:00

We have been in business for over 30 years and have worked with many unique machines. We develop the post processors in-house which gives us great control to provide you with the code that will run your machine.

What types of industries and companies do you work for?2014-08-10T03:16:01+00:00

Most of our customers are in the aerospace and defense industry machining 5-axis parts. We are not limited to these as we also have medical, food, and automotive customers. Our customers range from small to large. All are valued and get the best quality programming we provide.

How do I know that the programs you produce will be right?2014-08-10T03:16:23+00:00

We are Boeing DPD (Digital Production Definition) compliant which is a check list to prevent dispositions. In that check list is a requirement to verify all programs using Vericut. Vericut checks for collision detection, excess stock, gouging, over travel, shanking…

Who will be responsible for my project?2014-08-10T03:16:46+00:00

The project will be assigned to a lead programmer who will be responsible for all programming. A number of programmers may be required to meet the schedule but all efforts will flow through the lead programmer for conformity.

How does your service work?2014-08-10T03:17:27+00:00

Each customer is unique to their processes. Those using Unigraphics or Catia provide templates that contain the processes. Those that don’t, we discuss the process (i.e. number of operations, how close to rough, DOC, feeds and speed…). Once we have an understanding of the process we work with you on pricing. We need a manufacturing engineer from your team assigned to a programmer or programmers at Computape. Programs will be delivered complete or in process as required. Our goal is to make our programs and shop documentation look like it was programmed by you.

How much do you charge?2014-08-10T03:17:43+00:00

We quote a fixed price based on the complexity of the part. Most customers contact us during their quoting process and add ours on to theirs. When the quote is accepted we both win. In some cases we will work time and material which is again based on the complexity of the part.

Do you provide on-site support?2014-11-16T01:48:33+00:00

Yes, it’s the best way to understand your machine centers and processes. It’s also nice to match a voice to a face. We program from our office where we have the resources and software to be the most productive.

Do you provide shop floor documentation for each job?2014-08-10T03:18:22+00:00

Documentation is required for set up and tool requirements and is part of the programming package. We thrive to make the documentation look like it was created by you to avoid operator confusion. The documentation includes but not limited to a cover sheet, operation sheets, and tool sheets. We also provide a video of the tool motion via Vericut Reviewer. Vericut Reviewer is a free software package provided by CGTech.

What software do you use?2014-08-10T03:18:40+00:00

We create the NC programs in Unigraphics and Catia. The programs are then verified for collision detection, excess stock and gouging using CGTech’s Vericut. We use your Vericut machine and control to detect over travel and machine component interference. If you don’t have Vericut we create a machine and control for your machine. We create a posts using Austin N.C. CimPro or Unigraphics Postbuilder for your control.

What information do I need to provide you with?2014-08-10T03:18:58+00:00

In most cases we need a design, stock size, process, fixturing and a manufacturing engineer contact. As our relationship develops we tend to be less dependent as we understand your methods and machines.

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